ligacapsa Privacy Policy

This page describes what we collect when you use ligacapsa and how we keep that data protected. We operate an online entertainment service available where local law permits, serving users across Indonesia and supported jurisdictions. Our commitment is transparent data handling, secure storage, and respect for your rights under applicable privacy law.

We at ligacapsa collect personal information only to operate your account, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, verify your identity, and deliver customer support. We do not sell your data to third parties. This policy outlines what information we hold, who may access it, how long we retain it, and how you can exercise your rights.

What we collect on ligacapsa

We collect your email address, phone number, full name, date of birth, and residential address when you register an account. During identity verification (KYC), we request a government-issued ID, proof of address, and a selfie. We store these documents securely and do not share them with external parties except where required by law or to comply with anti-money-laundering regulations.

When you deposit or withdraw funds, we record the payment method, amount, timestamp, and transaction status. If you use DANA, e-wallet, or mobile banking, those payment processors receive your transaction details directly; we do not retain your payment credentials. Our servers log your IP address, device type, browser, and login timestamps for security and fraud prevention.

We collect betting history, game activity, and account balance snapshots to settle markets, calculate winnings, and detect irregular patterns. We do not track your location in real time, but we infer your general region from your IP address to enforce jurisdiction-restricted access.

How we use your data

We use your personal information to create and maintain your ligacapsa account, process deposits and withdrawals, verify your identity, settle bets, and send you account notifications. We may contact you via email or SMS to confirm large transactions, alert you to suspicious activity, or respond to your support requests.

Our customer support team accesses your account history only to resolve disputes, investigate complaints, or assist with technical issues. We do not use your data for marketing unless you opt in. We retain your account data for as long as your account is active; after closure, we keep records for seven years to comply with financial and anti-fraud obligations.

We share your data with payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment), identity-verification vendors, and our hosting provider. These third parties are contractually bound to protect your information and use it only for the services they provide to ligacapsa.

Your rights and our obligations

You have the right to access, correct, or delete your personal data, subject to legal and operational constraints. If you request deletion, we will remove your account and associated data within 30 days, except where we are required by law to retain records (such as transaction history for anti-money-laundering compliance).

If you believe your data has been misused or your privacy violated, you may lodge a complaint with us at [email protected]We will investigate and respond within 14 days. You also have the right to escalate complaints to the relevant data protection authority in your jurisdiction.

Our services are available only where local law permits. We do not knowingly collect data from users under 18 years of age. If we discover that a minor has registered, we will close the account and delete associated data immediately.

Data security and international transfers

We encrypt all data in transit using TLS 1.2 or higher and store sensitive information in encrypted databases. Our servers are located in data centres across Southeast Asia and may be hosted outside your country of residence. By using ligacapsa, you consent to your data being processed and stored in these jurisdictions, subject to the same security standards we apply globally.

We conduct regular security audits and maintain incident-response procedures. If a data breach occurs, we will notify affected users and relevant authorities within the timeframe required by law. We do not guarantee absolute security; however, we implement industry-standard protections to minimise risk.

This privacy policy may be updated periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting a notice on ligacapsa. Your continued use of the platform after such notice constitutes acceptance of the updated policy. For questions about this policy or to exercise your rights, contact us at [email protected]